Slot Supervisors

Description

Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

Tasks

  • Monitor payment of hand-delivered jackpots to ensure promptness.
  • Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
  • Respond to and resolve patrons' complaints.
  • Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
  • Reset slot machines after payoffs.
  • Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
  • Record the specifics of malfunctioning machines and document malfunctions needing repair.
  • Exchange currency for customers, converting currency into requested combinations of bills and coins.
  • Answer patrons' questions about gaming machine functions and payouts.
  • Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
  • Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
  • Coordinate and oversee the work of slot department workers, including change runners and slot technicians.

Knowledge

Biology
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

Skills

Technology Design
Generating or adapting equipment and technology to serve user needs.
Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures.
Operations Analysis
Analyzing needs and product requirements to create a design.
Programming
Writing computer programs for various purposes.
Installation
Installing equipment, machines, wiring, or programs to meet specifications.

Abilities

Depth Perception
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Speed of Limb Movement
The ability to quickly move the arms and legs.
Gross Body Equilibrium
The ability to keep or regain your body balance or stay upright when in an unstable position.
Sound Localization
The ability to tell the direction from which a sound originated.
Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Peripheral Vision
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Response Orientation
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Night Vision
The ability to see under low light conditions.
Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

Interests

Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity
Job requires being honest and ethical.
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Social Orientation
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Work Values

Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Lay Titles

Cardroom Supervisor
Casino Manager
Casino Shift Manager (CSM)
Floor Runner
Floor Slot Technician
Gaming Manager On Duty (Gaming MOD)
Key Person
Slot Attendant
Slot Floor Attendant
Slot Floor Supervisor
Slot Floorman
Slot Floorperson
Slot Host
Slot Key
Slot Key Person
Slot Machine Floor Person
Slot Machine Key Person
Slot Shift Manager
Slot Supervisor
Slot Tech
Slot Technician

National Wages and Employment Info

Median Wages (2008):
$15.57 hourly, $32,390 annual.
Employment (2008):
7,730 employees