Parts Salespersons

Description

Sell spare and replacement parts and equipment in repair shop or parts store.

Tasks

  • Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Receive and fill telephone orders for parts.
  • Fill customer orders from stock.
  • Prepare sales slips or sales contracts.
  • Receive payment or obtain credit authorization.
  • Take inventory of stock.
  • Advise customers on substitution or modification of parts when identical replacements are not available.
  • Examine returned parts for defects, and exchange defective parts or refund money.
  • Mark and store parts in stockrooms according to prearranged systems.
  • Discuss use and features of various parts, based on knowledge of machines or equipment.
  • Demonstrate equipment to customers and explain functioning of equipment.
  • Place new merchandise on display.
  • Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.
  • Repair parts or equipment.

Knowledge

Physics
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.

Skills

Operation and Control
Controlling operations of equipment or systems.
Installation
Installing equipment, machines, wiring, or programs to meet specifications.
Science
Using scientific rules and methods to solve problems.
Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures.

Abilities

Sound Localization
The ability to tell the direction from which a sound originated.
Depth Perception
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Response Orientation
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Dynamic Flexibility
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
Reaction Time
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Peripheral Vision
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Rate Control
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Glare Sensitivity
The ability to see objects in the presence of glare or bright lighting.
Night Vision
The ability to see under low light conditions.

Interests

Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity
Job requires being honest and ethical.
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative
Job requires a willingness to take on responsibilities and challenges.

Work Values

Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Lay Titles

Appliance Parts Counter Clerk
Auto Parts Clerk
Auto Parts Counterperson
Auto Parts Salesman
Counter Clerk
Counter Sales Person
Merchandising Assistant
Outside Parts Salesman
Outside Salesman
Parts Advisor
Parts Back Counter Man
Parts Clerk
Parts Consultant
Parts Counter Clerk
Parts Counter Sales Person
Parts Counter Salesman
Parts Counterman
Parts Counterperson
Parts Manager
Parts Person
Parts Salesman
Parts Salesperson
Parts Specialist
Parts Technician
Sales Assistant
Sales Specialist
Wholesale Parts Salesperson

National Wages and Employment Info

Median Wages (2008):
$14.21 hourly, $29,550 annual.
Employment (2008):
218,270 employees